Empire Buddies FAQ
To help you in your process, we have compiled a list of frequently asked questions below.
Frequently Asked Questions
What does Empire Buddies sell?
We curate pre-owned, quality-graded clothing and goods for the whole family & retailer — women's, men's, baby & kids wear, shoes, bags & accessories, and glasses & eyewear. Every piece is hand-picked, inspected and priced to make secondhand feel first class.
Are the items really secondhand?
Yes — everything we sell is pre-loved. Each item is cleaned, checked and graded before it reaches your wardrobe, so you get quality at a fraction of retail.
How does your quality grading work?
Every item is inspected inside and out and given a grade, from like-new to gently loved. We only accept pieces that meet our standard, so anything on the rail is ready for round two.
Can I sell my items through Empire Buddies?
Absolutely. Order a free clean-out kit and we'll ship it to your door, you bag up what you no longer wear, and our team photographs, prices and lists your items for you. You earn from every sale, with no upfront cost.
How does the clean-out kit work?
Request a kit, and we post you a prepaid pack. Fill it with the items you'd like to sell, send it back, and our team handles the listing and selling on your behalf. Unloved items are returned or responsibly donated.
How long does it take to sell my items?
Every item is different. Popular, in-season pieces in great condition often sell quickly; we'll keep your items listed until they find a new home or they'll be returned to you.
Baby & kids wear — what ages do you cover?
We cover newborn right through to teens. From baby shoes to kids' hoodies, t-shirts, trousers and sportswear, you'll find durable, adorable pieces for every stage.
Do you sell shoes?
Yes — sneakers, boots, heels and sandals for adults and children, all quality-graded and ready to fit their next adventure.
Do you sell bags and glasses?
Yes. Our bags & accessories range includes handbags, wallets and backpacks, and our glasses & eyewear range covers sunglasses and fashion frames.
How do I get in touch if I have a question?
Reach us anytime by emailing , or head to our Contact page. Our team is happy to help you find exactly what you're looking for.
What if the item isn't quite right?
We want you to feel first class. If something isn't the near, a perfect fit, get in touch and we'll make it right.
Still have a question?
We're here to help. Reach out and we'll get back to you within 24 hours.
Contact us